Privacy Policy
At Propertylist, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
1. Introduction
Propertylist is a real estate platform that connects buyers, sellers, and real estate professionals. We are committed to providing a secure and trustworthy environment for our users.
2. Information We Collect
We collect the following types of information:
- Personal Information: We collect personal information such as your name, email address, phone number, and password when you create an account on our platform.
- Property Information: We collect information about properties listed on our platform, including property addresses, descriptions, prices, and photos.
- Usage Data: We collect data about how you use our platform, including your search history, favorite properties, and interactions with other users.
- Device Information: We collect information about the devices you use to access our platform, including your IP address, browser type, and operating system.
Automatically Collected Information
We automatically collect certain information when you use our platform, such as your IP address, browser type, and device information. This information helps us improve our services and provide a better user experience. We automatically collect certain information when you visit, use, or navigate the site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes
Third Party Information
We may receive information about you from other sources, such as social media services (Google Auth, and Facebook), other users of our service, or our business partners.
3. How We Use Your Information
We use your information to:
- Provide Our Services: We use your information to provide our services, including listing properties, facilitating communication between buyers and sellers, and providing customer support.
- Improve Our Platform: We use your usage data to improve our platform, including optimizing search results, recommending properties, and enhancing user experience.
- Communicate with You: We use your contact information to communicate with you about our services, including sending you updates, notifications, and promotional offers.
- Comply with Laws and Regulations: We use your information to comply with laws and regulations, including those related to real estate, data protection, and anti-money laundering.
4. How We Share Your Information
We share your information with:
- Real Estate Professionals: We share your information with real estate professionals, including agents, brokers, and property managers, to facilitate communication and transactions.
- Service Providers: We share your information with service providers, including payment processors, data analytics providers, and customer support platforms, to provide our services.
- Law Enforcement and Regulatory Agencies: We share your information with law enforcement and regulatory agencies, as required by law, to comply with laws and regulations.
5. How We Protect Your Information
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include:- Encryption: We encrypt your personal information, including your password and credit card information, to protect it from unauthorized access.
- Firewalls: We use firewalls to protect our platform from unauthorized access and malicious activity.
- Access Controls: We use access controls, including passwords and two-factor authentication, to limit access to your information.
However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
6. Your Rights
You have the following rights:
- Right to Access: You have the right to access your personal information and correct any inaccuracies.
- Right to Erasure: You have the right to request the deletion of your personal information.
- Right to Restrict Processing: You have the right to restrict the processing of your personal information.
- Right to Data Portability: You have the right to request a copy of your personal information in a machine-readable format.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain your information for a longer period if required by law or for legitimate business purposes.
When we no longer need your personal information, we will securely delete or anonymize it.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the updated policy on our platform.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at +263 773 434 285
support@propertylist.appBy using our platform, you acknowledge that you have read and understood this Privacy Policy.
Effective Date: 1 August 2025
Last Updated: 19 August 2025
Version: 1.0.0
Copyright: © 2025 Propertylist. All rights reserved.